You also need to do a clean install to upgrade/replace the hard disk or SSD. If a clean install does not work, it is off to the techspert. One caveat – some virus/malware hides in the BIOS and the Boot track. But it is the only way to ensure that you eliminate any damage to the system from misbehaving apps or viruses/malware.
How to clean install WindowsĪs you can tell from the preamble, this is probably the last resort because a clean install of Windows 10 or 11 means losing all your apps, data and settings – a clean start. If it does not then it is off to the techsperts. If the above works – great and it will save you a couple of hundred bucks for a techspert to do it. Then try ‘Windows Advanced Startup’ to install a fresh copy from the cloud, but you will need to reinstall apps and restore data.Although if Malwarebytes doesn’t work, this option probably won’t either. Try Windows Troubleshooter and Recovery Options, especially the ‘Reset PC’ option that keeps your personal files and data.Backup (regardless of which install option you chose).Well, Tony, I presume you have tried the free Malwarebytes (if that won’t remove the malware, nothing will), so here is our guide. Nothing I do seems to remove it, and mates have said I have to clean install windows to fix it.” “I foolishly opened a phishing email, and My Windows 10 laptop started acting funny (as in strange, not ha, ha).